1 Quick Start Guide
1.1 Power On
Step1 Move the robot to the startup location, and press and hold the power switch for 1 second.
The bottom light strip will go on, indicating that the robot is powered on.
🕮Note
The system will automatically start Pudu APP by default after powering on. If not, tap the “Desktop” icon on the system desktop to start it.
Step 2 The robot is powered on, let's try it out!
1.2 Power Off
Press and hold the power switch for 3 seconds, and a shutdown prompt will pop up. Click "Powered off" and the light strip on the top of the robot and the screen will turn off, indicating that the robot has been successfully powered off.
1.3 Pause
While the robot is moving, the current task can be paused by tapping the screen. Tapping the screen again will resume the current task.
1.4 Emergency stop
In case of an emergency while the robot is moving, press the emergency stop switch to stop the robot. Turn the emergency stop switch clockwise and follow the on-screen prompts to resume the robot's operation.
2 Task Scenarios
2.1 Product Features
The robot comes with various modes, including Delivery mode, Cruise mode, Recycle mode, Birthday mode, and Guide mode, to cater to the needs of different scenarios. After powering on the robot, you can select the mode as needed in the screen.
| Mode | Description | Explanation |
|
Delivery Mode |
Robots can deliver items to multiple destination points in a single trip. By placing items for different destination points on different trays and inputting the corresponding destinations, the robot can autonomously plan its route, deliver the items to the specified locations, and automatically return to its docking point after completing the delivery. |
Automating the delivery of items reduces unnecessary repetitive labor for staff, allowing them to focus more on completing complex tasks such as tableside service and introducing dishes. |
|
Guide Mode |
The robot says hello to customers coming into the store and leads them to their tables. Then, it automatically returns to the greeting location. |
Recruiting and leading customers to their destination, robots attract customers' attention with their cute voice and appearance, leading them into the store and increasing foot traffic and in-store conversion rates. |
|
Recycle Mode |
After selecting the recycling mode, the robot can carry out the recycling task. Upon completing the recycling, it can choose to return to a designated location. |
Transporting recyclable items to the recycling point, the robot collaborates with staff during peak hours to complete the recycling of items, allowing service personnel to focus more on serving customers and increasing table turnover rate. |
|
Birthday Mode |
The robot delivers birthday cakes or gifts to customers, accompanied by customized background music. |
When delivering birthday cakes and gifts, the robot will play cheerful music and activate colorful lights to celebrate the customer's birthday, providing them with a surprise and enhancing customer satisfaction. |
|
Cruise Mode |
The robot circulates along a predetermined path with self-service drinks, desserts or napkins, and recommends them to customers by voice. |
Carrying items on a designated route patrol, the robot can be accessed by customers in need, alleviating staff shortages and enhancing the dining experience for customers. |
🕮Note
To ensure a stable and safe operation of the robot, it is recommended that the delivery speed be lower than
0.9m/s (2.95 ft/s), and the cruise speed at 0.2m/s (0.66 ft/s) to 0.6m/s (1.97 ft/s).
2.2 Delivery Mode
In Delivery Mode, an item is delivered to a specified destination, with automatic return to the docking location after completing delivery to the final destination.
Step1: On the robot's home page, select “Delivery” to access the main interface for delivery mode.
The shortcut keys for the delivery mode interface are as follows.
| Button | Description |
|
Configure task scenarios, voice/music, tray, speed, etc. For detailed explanations, please refer to the table below. |
|
View the previous task. |
|
Set the Smooth Mode. The Smooth Mode is mainly used for scenarios where there is a small amount of soup during delivery. Smooth Mode has three states:
is only valid for a single delivery and will be turned off by default after the task is completed; long-press this icon for 1 second to enable Smooth Mode for a longer period.
Mode; long-press this icon for 1 second to enable Smooth Mode for a longer period.
Mode. After enabling the Smooth Mode, the robot will deliver items at a speed of 0.5 m/s (1.64 ft/s). |
The interface is shown in the following figure, with detailed explanations provided in the table below.
| Delivery Settings | Description |
| Task Scenario Settings |
Setting the delivery sequence for tasks:
|
|
Auto-complete time after arrival |
After the robot reaches its destination, if there is no interaction with the robot, it will leave after a set period of time and proceed to the next task. |
|
Delivery Complete, Returning |
After completing the delivery task, the robot will return to the designated location. |
| Interactive Functions |
Enable the interactive feature If the store is holding a lottery event, the store can activate the interactive feature and set the probability of winning, with the sum of all probabilities equaling 1. After the delivery is completed, customers can participate in the lottery. If they win, they will be prompted to take a photo and contact the store staff to claim the prize. Click "Please take a photo and click this button" and the robot will begin the next task. If they do not win, the robot will proceed to the next task. |
| Voice/Music |
If enabled, during the delivery process, the selected voice/music will be played. If there is no music, you can scan a QR code in the "Settings > Music" interface to import music.
If enabled, the selected voice/music will be played upon the robot's arrival for delivery. If there is no music, you can scan a QR code in the "Settings > Music" interface to import music.
If enabled, before each delivery, you can quickly select the desired custom voice for different trays. |
|
Display and Input Location |
If enabled, the last task location will be recorded. After completing the task, it will be automatically entered without the need for manual selection.
If enabled, a single tray can hold multiple items and be delivered to different locations. |
| Tray Settings |
If enabled, upon reaching the destination, if the items are detected to have been taken out, the task can be automatically completed.
If enabled, upon reaching the destination, if items meant for a different destination are detected to have been taken out, a voice prompt will be played to remind of the error. |
| Delivery Speed | Set the robot's running speed in delivery mode, supporting speed settings from 0.2 to 1.2m/s (0.66 to 3.94 ft/s), with a default speed of 0.7m/s (2.30 ft/s). |
Step 2: Place the items on the corresponding tray. Select the destination on the right side. The destination name will be displayed on the corresponding tray. Click "Start". The robot will go to the corresponding destination.
Step 3: Upon reaching the destination, the robot will provide a voice prompt, and the light strip on the corresponding tray will flash, and the top tray ambient light will illuminate. The server can retrieve the meal following the screen and voice prompts.
Step 4: After the operator retrieves the items, the tray detection can automatically complete the current task; or manually click "Complete", and the robot will start the next task.
If the robot has completed all tasks, it will return to the docking point.
- If there is a need to edit tasks, complete them early, cancel all tasks, or return during the delivery process, you can click on the robot's screen to pause the robot for further operations.
If there is no action taken within the countdown time, the robot will continue running.
- If the "Automatic Completion Time After Arrival" is enabled in the settings, and the items are not taken within the specified time after reaching the destination, the task cannot be automatically detected as completed, or if "Complete" is not clicked, the robot will automatically complete the task and move on to the next one.
- If "Tray Detection" is enabled in the "Settings" page, after retrieving the meal, the robot will automatically end the current task and proceed to the next one. This function is only valid when a single tray corresponds to a single dish.
| Button | Description |
| Modity task |
Tap to modify the destination. |
| Pick up early |
Tap to Pick up early and move on to the next task. |
| Cancel all |
Tap to cancel all delivery tasks and not return to the docking location. |
| Return |
Tap to return to the docking location. |
2.3 Cruise Mode
Cruise mode means walking in a specific environment, covering a large area.
Step 1: On the robot homepage, select "Cruise" to enter the main interface of cruise mode.
The cruise mode interface is shown below. If a cruise route was created during mapping, the cruise mode interface will display the cruise route. As shown in the figure below, the blue path in the map is the cruise route.
The shortcut key instructions for the cruise mode interface are as follows.
| Button | Explanation |
|
Add a custom cruise route to achieve fixed-point cruising. |
|
Shortcut for return, the machine returns to the selected docking point. |
|
Set the Smooth Mode. Smooth Mode has three states:
is only valid for a single delivery and will be turned off by default after the task is completed; long-press this icon for 1 second to enable Smooth Mode for a longer period.
Mode; long-press this icon for 1 second to enable Smooth Mode for a longer period.
Mode. After enabling the Smooth Mode, the robot will Cruise at a speed of 0.5 m/s (1.64 ft/s). |
|
Please refer to the table below for detailed instructions on setting task scenarios, voice/music, speed, etc. |
The operation for customizing a cruise route is as follows:
Clickto enter the select cruise point interface.
Please select at least two cruise points. Up to 50 cruise points are supported, and multiple selections of the same cruise point are allowed, but consecutive selection of the same cruise point is not allowed.
Step 2: Select the points to be cruised in the select cruise point interface, click "Finish" to enter the custom cruise route interface.
In this interface, you can rename the route, continue adding cruise points, and select the route mode.
There are three types of route modes: Loop mode, Cruise by duration, and Cruise by count.
- Loop mode: The robot will loop this route indefinitely.
- Cruise by duration: The robot will continue the task for the set duration and automatically end when the time is up.
- Cruise by Count: The cruise task route will end after completing the specified number of loops.
Step 3: Rename the cruise route in the custom cruise route interface and click "Save". This will generate a custom cruise route.
Users can view the list of cruise points, adjust the order of cruise points, or delete the current cruise route in the custom cruise route interface.
The cruise settings interface is shown in the following figure, detailed explanations are provided in the table below.
| Cruise Settings | Explanation |
| Task Scene Settings |
On arriving at stop point
|
| Custom stay point text diaplay | Set the text displayed on the screen during the cruise pause, which can scroll for playback. |
|
Cruise complete, returning |
After completing the cruise task, the robot will return to the set location. |
| Voice/Music |
If enabled, the selected voice/music will be played during the cruise process. If there is no music, you can import music by scanning the code in the "Settings > Music " interface.
If enabled, the selected voice/music will be played upon arriving at the stop point during the cruise. If there is no music, you can import music by scanning the code in the "Settings > Music" interface. |
| Cruise Speed | Set the running speed of the robot in cruise mode, supporting speed settings from 0.2 to 1.2 m/s (0.66 to 3.94 ft/s), with a default speed of 0.7 m/s (2.30 ft/s). |
Step 4: Place desserts, snacks, or items on the tray. Select the cruise route to be used and click "Start".
The robot will start running in a loop according to the cruise route.
- If you need to retrieve items, click on the robot screen or the lightning button to pause the robot for item retrieval. If there is no action within the pause time (automatic resumption of cruise pause time), the robot will continue running.
- If you need to stop the cruise, click on the screen or the lightning button, then click "Cancel Cruise" to exit the cruise mode.
2.4 Guide Mode
In guide mode, the robot acts as a receptionist, welcoming guests at the restaurant entrance and guiding them to the designated location.
Step 1: Click on "Guide Mode" at the entrance welcoming point.
Step 2: Select the target table number and click "Start Guiding".
The robot will then guide the guests to the target table number.
The shortcut key instructions for the guide mode interface are as follows.
| Button | Explanation |
|
Go to guide location |
Click on the button to go directly to the door greeting point. |
|
Customer Solicitation |
|
|
Set up the voice guidance for the arrival at the reception area, as well as the music played during the reception process. Please refer to the table below for detailed instructions. |
The guide setting interface is as shown in the following image, with detailed explanations provided in the table below.
| Guide Setting | Explanation |
|
Auto-complete time after arrival |
After the robot reaches the destination, if there is no operation on the robot, it will leave after the set time and proceed to the next task. |
| Select guide Location | The robot will return to the designated location after completing the assigned task. |
| Voice/Music |
• Play during tasks If enabled, selected voice/music will be played during the guiding process. If there is no music, you can scan the code on the "Settings > Music" interface to import music. • Play on Arrival If enabled, selected voice/music will be played upon arrival at the destination during the guiding process. If there is no music, you can scan the code on the "Settings > Music " interface to import music. |
| Guide Speed | Set the running speed of the robot in guide mode, supporting speed settings from 0.2 to 1.2 m/s (0.66 to 3.94 ft/s), with a default speed of 0.7 m/s (2.30 ft/s). |
Step 2: After reaching the target table number, click on the "Complete" or lightning button. The robot will return to the door greeting point.
If the "Auto complete time after arrival" is reached at the target point and the "Complete" button is not clicked, the robot will automatically complete the task and return to the door greeting point.
If it is necessary to cancel the task or return to the door greeting point during the guiding process, you can click on the robot's screen or the lightning button on its head to pause and proceed.
If there is no action within 10 seconds, the robot will continue to operate.
2.5 Recycle Mode
The recycle mode is used for recycling tasks, such as trays and parts. The robot can transport the recycled items from the designated location to the dishwashing area or recycling point.
Step 1: On the robot's homepage, select "Recycle" to enter the main interface of the recycling mode.
The shortcut key instructions for the recycle mode interface are as follows.
| Button | Description |
|
Set up voice/music, speed, etc. For detailed instructions, please refer to the table below. |
|
View the previous task. |
|
Set the Smooth Mode. Smooth Mode has three states:
is only valid for a single delivery and will be turned off by default after the task is completed; long-press this icon for 1 second to enable Smooth Mode for a longer period.
Mode; long-press this icon for 1 second to enable Smooth Mode for a longer period.
After enabling the Smooth Mode, the robot will recyele items at a speed of 0.5 m/s (1.64 ft/s). |
Explanation of the shortcut keys on the recycle mode interface is as follows.
| Recycle Setting | Description | |
| Retention time after collection arrived (1600s) | After the robot reaches its destination, if there is no interaction with the robot, it will leave after a set period of time and proceed to the next task. | |
| Automatically input the last task location | If enabled, the last task location will be recorded. After completing the task, it will be automatically entered without the need for manual selection. | |
|
Collection point selection |
The default recycling point for the robot when using the recycling mode. | |
| Transfer point selection | The default transfer point for the robot when using the recycling mode. | |
| Return location upon task completion | After completing the recycle task, the robot will return to the designated location. | |
| Voice/Music |
If enabled, the selected voice/music will play during the recycling process. If there is no music, you can scan and import music in the "Settings > Music " interface.
If enabled, the selected voice/music will play after the machine arrives at the destination. If there is no music, you can scan and import music in the "Settings > Music " interface. |
|
| Recycle Setting | Description | |
If enabled, the selected voice/music will play after the machine leaves the destination. If there is no music, you can scan and import music in the "Settings > Music" interface.
If enabled, the selected voice/music will play after the machine arrives at the recycling point. If there is no music, you can scan and import music in the "Settings > Music" interface. |
||
| Recycle Speed | Set the robot's running speed in recycle mode, supporting speed settings from 0.2 to 1.2m/s (0.66 to 3.94 ft/s), with a default speed of 0.7m/s (2.30 ft/s). | |
Step 2: On the right side, select the target point where the items to be recycled are located. After selecting, click "Start", and the robot will proceed to the destination one by one.
Step 3: Upon reaching the destination, the operator can start placing the items to be recycled on the robot. After placing the items, click "Next Task", and the robot will move towards the next destination.
Note: If there are no transfer points set on the map, the "Go to Transfer Point" button in the recycling mode will automatically be replaced with "Return". Clicking on it will make the robot directly return to the docking point. (Same for other pages)
If you need to edit tasks, go to the collection point, cancel all tasks, or return during the recycling process, you can click on the robot's screen to pause it and then proceed with the operation.
If there is no operation within the countdown time, the robot will continue running.
| Button | Description |
| Edit task |
Tap to modify the destination. |
| Go to collection location |
The robot can directly go to the collection point. |
| Cancel all |
Tap to cancel all recycling tasks and stay in place. |
| Return |
Tap to return to the docking location. |
2.6 Birthday Mode
The birthday mode is mainly used for delivering gifts and playing birthday songs during birthday celebrations.
Step 1: Select "Birthday" on the homepage to enter the main page of the birthday mode.
Explanation of the shortcut keys on the birthday mode interface is as follows.
| Button | Description |
|
Set up voice/music, speed, etc. For detailed instructions, please refer to the table below. |
|
Set the Smooth Mode. Smooth Mode has three states:
is only valid for a single delivery and will be turned off by default after the task is completed; long-press this icon for 1 second to enable Smooth Mode for a longer period.
Mode; long-press this icon for 1 second to enable Smooth Mode for a longer period.
Mode. After enabling the Smooth Mode, the robot will delivery items at a speed of 0.5 m/s (1.64 ft/s). |
🕮Note
Only one table number can be selected in the birthday mode.
The birthday settings interface is shown in the image below, with detailed explanations provided in the table below.
| Birthday Settings | Description |
|
Delivery Complete, Returning |
After completing the birthday delivery task, the robot will return to the designated location. |
| Voice/Music |
⚫ Play during tasks If enabled, during the delivery process, the selected voice/music will be played. If there is no music, you can scan a QR code in the "Settings > Music" interface to import music. |
| Birthday Settings | Description |
|
⚫ Play upon arrival If enabled, the selected voice/music will be played upon the robot's arrival for delivery. If there is no music, you can scan a QR code in the "Settings > Music" interface to import music. |
|
| Delivery Speed | Set the robot's running speed in birthday mode, supporting speed settings from 0.2 to 1.2m/s (0.66 to 3.94 ft/s), with a default speed of 0.7m/s (2.30 ft/s). |
Step 2: In the birthday mode, click on the table number button on the right to select the target table number. Once clicked, the selected table number will be displayed on the robot's tray.
🕮Note
Only one table number can be selected in the birthday mode.
Step 3: Click on "Start" and the robot will follow the established trajectory to reach the destination, playing relevant voice and music in the birthday mode.
Step 4: After completing the task, click on "Finish" and the robot will return to the docking point.
If any editing of tasks, early completion, cancelation of all tasks, or return is needed during the birthday gift delivery process, click on the robot screen to pause the robot for further actions. If there is no action within 10 seconds, the robot will continue running.
| Button | Description |
| Modity task | Tap to modify the destination. |
| Pick up early | Tap to Pick up early and move on to the next task. |
| Cancel all | Tap to cancel all delivery tasks and not return to the docking location. |
| Return | Tap to return to the docking location. |
3 Settings
At the bottom right of the robot's homepage, there is a "Settings" entry. Clicking on it will take you to the general settings interface of the robot, where you can configure the operation settings for the machine.
| Settings | Description |
| General |
Set the machine language, time zone, Wi-Fi, 4G network, Bluetooth, theme, screen brightness, music volume, voice volume, button volume, and advertising screen volume. |
| Robot Functionsz |
Perform robot module settings, function settings, interaction settings, etc. |
| Map Settings |
The robot's map management module allows for switching and editing the robot's operational map. (Entering map editing requires a password, please contact a technical support engineer if needed.) |
| Settings |
Description |
| Music |
Import music and manage the music stored on the robot. Up to 20 songs can be imported. |
|
Password and Security |
Set password management and motor lock. Control robot access to the interface through passwords. Adjust robot business permissions, supporting custom password modifications. (Contact a technical support engineer for the administrator password.) |
| System Update |
View the current version and check if it is the latest version. If not the latest version, download the latest version for an upgrade. Ensure the robot's battery is above 20% before upgrading to avoid upgrade failure. |
| About this device |
Display manufacturer service information, such as official website information, robot operation guide, as well as robot SN, Mac, and other related information. |
| Debug |
Adjust robot parameters, for use by technical support engineers only. If accidents occur due to unauthorized operations, the company does not take any responsibility. |
3.1 General
- Select machine language and time zone.
- Set up Wi-Fi and Bluetooth for the machine.
- Activate the SIM card and configure mobile network for the machine.
Machines without network connection cannot perform version updates. If both mobile network and Wi-Fi are enabled, Wi-Fi will be prioritized. If the robot detects a weak Wi-Fi signal, it will automatically switch to the mobile network.
- Switch machine themes, supporting light and dark modes.
- Set the machine sleep time.
- Adjust the brightness of the operation screen and advertising screen. Adjust the music volume, voice volume, button volume, and advertising screen volume. Brightness and volume can be adjusted from 0-100%.
3.2 Robot Functions
Performing robot module settings, function settings, interaction settings, and advanced settings.
3.2.1 Module Settings
Detailed settings for each mode, including voice, music, scene configuration, etc. Upon entering, there are detailed descriptions of each mode and their enablement status. (Modes that are not enabled will not be displayed on the main page).
Additionally, it supports selecting the module for auto-start at boot, with the default being the homepage. Other enabled modules can be set as the auto-start module.
3.2.2 Function Settings
3.2.2.1 Call Function
Enabling the call function allows the robot to respond to calls from remote devices. Upon successful call, the robot will automatically go to the destination.
（1）Call Types
Supports Pudulink call, 4G watch call, button call, local microservice, and various call methods from open platforms. For specific deployment methods, please contact a technical support engineer.
（2）Call Settings
| Setting Content | Explanation |
|
Wait when calling （1~180s） |
When the robot is called, it will go to the call point after the countdown ends. During this period, the call can be cancelled. The default wait time is 10 seconds, with support for setting 1–180 seconds. |
|
Call arrival wait （10-600s） |
After the robot arrives at the call point, if there is no interaction with the robot, it will return after the set time. The default wait time is 10 seconds, with support for setting between 10-600 seconds. |
| Task complete,returning |
When the robot arrives at the call point and there is no interaction, the robot will return to the set location. The default is to stop in place, but manual selection is supported for returning to the meal pick-up point, guiding point, or recycling point. |
| Callable status |
Supports call at the guiding point and call during cruising. The robot can be called even during the aforementioned tasks. |
(3) Voice/Music
- Play During Task： If enabled, selected voice/music will be played during the call process. If there is no music, you can import music by scanning the code on the "Settings > Music " interface.
- Play Upon Arrival： If enabled, selected voice/music will be played after the call arrives. If there is no music, you can import music by scanning the code on the "Settings > Music" interface.
3.2.2.2 Charging Settings
（1）Low Battery Auto Return（5%~50%）
When the robot's battery level falls below the set percentage, it will automatically return to the charging point. The default setting is 5%, and it supports settings between 5% to 50%. （2）Select Charging Point
Supports selecting the charging point, which serves as the docking point for the robot during the automatic return due to low battery.
（3） Increase Charging Speed
When enabled, the robot will enter sleep mode during charging to increase the charging speed.
3.2.2.3 Return Settings
- Play Voice/Music During Tasks
If enabled, selected voice/music will be played during the return journey. If there is no music, you can import music by scanning the code on the "Settings > Music Library" interface.
- Return Speed m/s
Set the running speed of the robot during the return journey, with speed settings supported between 0.2-1.2m/s (0.66 to 3.94 ft/s). The default speed is set at 0.7m/s (2.30 ft/s).
3.2.2.4 Tray Settings
- When the tray sensor function is enabled, the robot function tray settings will display "Enter Debug." If you need to adjust the number of tray layers and positions to ensure normal operation after adjustment, you need to contact a technician to enter debug mode.
- When all tray sensor functions are turned off, the robot function tray settings will display the tray layer adjustment function.
3.2.2.5 Destination Display and Input
(1) Destination Columns
The number of destination columns supports selection between 2 columns, 3 columns, 4 columns, and 5 columns, with the default set at 3 columns.
(2) Destination Group Filter
Supports displaying and hiding destination groups. When turned off, the corresponding group will no longer be displayed.
(3) Destination Input Method
Choose the destination input method, with the default set to table number selection.
When there are many tables, you can switch to intelligent search to quickly search for table numbers, supporting fuzzy keyword search.
3.2.2.6 Run Settings
（1）Run settings ① Pause auto-resume time（5-600s）
After the robot is paused and there is no interaction, it will resume the task after the set time. The time setting can be between 5-600s, with a default of 10s.
② Motion Protection
When enabled, during robot movement, touching the screen will not pause the robot. To pause the robot, the emergency stop button needs to be pressed.
③ Replan path when blocked
| Setting Content | Explanation |
| Replan route time（10-600s） |
After the robot encounters an obstacle, it will pause for N seconds before starting to plan a new running path. N can be set between 10-600 seconds, with a default of 30 seconds. |
| Path block lock time（30-600s） |
After the robot encounters an obstacle, it will lock this path for N seconds, meaning that during this period, it will not replan to use this route. N can be set between 30-600 seconds, with a default of 180 seconds. |
（2）Passability Settings
The BellaBot Pro has a passability of 65cm (25.59 in). When placing items that exceed the length of the tray, you can set an appropriate pass distance based on actual usage needs. The passability can be set to 75-85cm (29.53–33.46 in) to accommodate items wider than the robot's body.
（3）Braking Level
The braking level is divided into levels 1, 2, and 3. Level 1 is for emergency stop and start mode; level 2 is suitable for light to medium load mode with smooth braking; level 3 is suitable for heavy load mode with smooth braking.
（4） Dispatch Mode
- Waiting Mode: When a robot is near the meal pick-up point, other robots will not move to the pick-up point to replace it. They will wait until the robot leaves the temporary replacement distance before moving to replace it.
- Fast Mode: In a multi-robot scenario, robots will autonomously dispatch to the pick-up point for meal delivery.
3.2.3 Interaction Settings
3.2.3.1 Emoji Animation
（1）Emoji Display Settings
By default, expressions are displayed during operation. When this function is turned off, the destination will be displayed during operation.
（2）Emoji Package Selection
The BellaBot Pro defaults to supporting two sets of selectable expression packs. It also supports customizing expression packs on the cloud platform. For specific operations, please contact a technical support engineer. After configuring a new expression pack on the cloud, the robot will display the download option. Once downloaded successfully, it can be used. If there are updates to the corresponding expression pack on the cloud, the robot will also display an update button accordingly.
（3）Dot Matrix Screen Content Setup
In actual application scenarios, users can set the content displayed on the robot's matrix screen according to their specific needs. Currently, this feature is only supported during cruising, returning, door greeting, and seating guidance. A maximum of 50 characters can be input, and the content can be displayed in a scrolling manner.
| Setting Content | Explanation |
|
Cruise Text Content |
Set the text content to be displayed during the cruising process. |
|
Welcome Text Content |
Set the text content to be displayed during the door greeting process. |
|
Guide Text Content |
Set the text content to be displayed during the seating guidance process, with the table number displayed upon completion. |
|
Return Text Content |
Set the text content to be displayed during the returning process, which will no longer be displayed once the return is completed. |
3.2.3.2 Dynamic Lighting Effects
（1）Light Brightness Adjustment
Supports adjusting the brightness of global lights from levels 1 to 10, with the default set at level 5; the higher the value, the brighter the light. Global lights include tray light strip brightness and tray ambient light brightness.
Global lights refer to unified settings, but can also be expanded to individually customize the brightness of a specific sub-item.
（2）Lighting settings
| Setting Content | Explanation |
|
Colorful Ambient Light |
In birthday mode, the default chassis light strip is colored. When other modes are activated, the corresponding chassis light strip also displays colors, and supports previewing the light effects |
|
Tray Ambient Light |
When the robot arrives for delivery, the corresponding tray ambient light turns on to provide clear meal pick-up reminders to customers. |
|
Floor Projection Light |
When the robot turns or moves forward, it projects a flashing pattern on the ground as a double flash reminder, alerting pedestrians that the robot is about to pass through the intersection. |
3.2.3.3 Voice Interaction
(1) TTS Voice
Support for selecting voice tones, with multiple English speakers available for selection.
(2) Scene Voice Pack Selection
Currently, only Chinese and English are supported as default scene voices. If the default voice pack in the system does not meet user requirements or if other languages require setting up scene voice packs, users can customize them on the cloud platform. For specific operations, please contact a technical support engineer. When users need to replace the customized voice pack, they can follow the steps below:
Step 1: View the supported voice packs and download the corresponding voice pack.
Step 2: Select the downloaded voice pack for replacement.
For the corresponding downloaded voice pack, if there are updates on the cloud platform, the corresponding voice playback can be updated.
If you need to delete a voice pack, simply long-press on the corresponding voice pack to delete it.
3.2.3.4 Gesture Control
（1）Head Touch Interaction
When the robot is not in motion, you can touch its head or ears to interact with the robot.
- When touching the robot for the first time, it will display a friendly and pleasant expression and play a voice message.
- Continued touching will trigger further pleasant expressions and voice messages.
- Multiple consecutive touches may trigger the robot to display an angry expression and tone.
- Continued touching in the angry state will trigger a very angry expression and voice message.
No response to touch after being turned off.
When the robot arrives for delivery, touching the robot's tail will automatically complete the task. It will also guide with the back matrix screen. When the robot arrives, the matrix screen will
display a prompt to touch the top. After touching, the matrix screen will display completion, indicating the task is done. The robot will then play a voice message and proceed to the next task. No longer responds to touch after completion.
（3）Wave Recognition
When the robot has no working tasks, waving to the robot will receive a response. No longer responds to waving after being turned off.
3.2.3.5 Advanced settings
Advanced settings are used to adjust the advanced configuration of the robot. A password is required to enter. If needed, please contact a technical support engineer.
| Setting Content | Explanation |
|
Bumper signal temporarily off |
When the collision bar is triggered abnormally, turning on the switch can shield the abnormal collision bar information, allowing the machine to continue running, but at the same time, the collision bar will no longer be effective. This is only for temporary use in situations where spare parts cannot be replaced. |
| Robot initialization |
This operation will erase all the default settings, records, and data of this device. |
|
Configuration and resource copying tool |
It supports copying the configuration and resources of this machine to other robots, as well as transferring configurations and resources from other robots. |
3.3 Map Settings
The robot can support multiple maps to be used when there are changes in the usage scenario or scene routes. By switching maps, the robot will automatically synchronize the arrival points, docking points, and other configurations and elements in the map. Users can choose the map according to the actual scenario.
Clicking on "Edit Map" will take you to the robot's map management software interface, where you can perform mapping and map editing operations.
3.4 Music
In the music module, users can connect the robot and the phone to the same Wi-Fi network. After that, they can import music to the robot by scanning the QR code in the "Music Import" module. The imported music will be displayed in the "All Music List", with the robot able to store up to 20 songs.
- Supported music file formats: mp3, wav, flac, aac, pcm, wma, ape.
- Users can preview a music track by clicking on the " " button next to the music item.
- Long-pressing a song will bring up a "Delete" button, which can be clicked to remove the music.
3.5 Password and Security
3.5.1 Password Management
You can control access to the robot interface and adjust permissions for robot operations using a password.
(1) Setting the password for the first time
You need to enter the password twice in a row. If the two inputs are consistent, you will be prompted with "Management password set".
The set password can be used for canceling tasks, exiting modes, and entering settings.
(2) Changing the password
To change the password, you need to enter the original password first. If you forget the original password, you will need to enter the administrator password. Please contact a technical support engineer for the administrator password.
3.5.2 Motor Lock
| Setting Content | Explanation |
| Lock the motor during an emergency stop |
Lock the motor when the emergency stop button is pressed to prevent the robot from sliding down slopes or being pushed by people. |
| Lock motor when idle |
Lock the motor when the robot is idle to prevent it from being accidentally pushed away. |
🕮Note
Trigger the motor lock in the corresponding state, and the interface will display a motor
lock popup window .
Motor unlocking method: If a password is set and the password function is enabled, clicking on motor unlock will require entering the password. If no password is set, clicking on unlock will directly unlock the motor.
3.6 System Update
When the robot is connected to the internet, it can check for software updates. If there is a new version of the robot software, the new version content will be displayed, prompting an update. After clicking "Upgrade Now", the robot will download the installation package. At this time, there will be a download percentage prompt. Wait for the download to complete, and the robot will automatically restart.
🕮Note
⚫ Ensure that the robot's battery level is above 20% before performing the software upgrade. ⚫ Do not manually turn off the robot while performing the software upgrade.
3.7 About this device
About the interface display related service guide, manufacturer service hotline, name, as well as machine SN, Mac and other information.
3.8 Debug
The debugging interface is for technical support engineers to debug the machine. Please do not operate the debugging interface privately.
4 Ad configuration
Business users can upload advertising materials on the business management platform and Pudulink APP to push to robots in stores for playback, enhancing the marketing and promotional capabilities of the robots.
- Supports configuring large screen regular ads, large screen scene ads, and small screen ads; and can quickly copy the current configuration of ads to associated stores.
- Robots will automatically download and play new ads when they are connected to the internet.
- For detailed operations on ad configuration, please contact technical support engineers.
5 Docking Instructions
BellaBot Pro supports three docking modes. In actual scenarios where multiple robots cooperate, users can select any docking mode during mapping. This section only covers the description of the three docking modes. For details about mapping, please contact our technical engineers.
Three docking modes:。
- One-to-one Docking mode: Each robot has its fixed pickup location (docking location).
- Free Docking mode: Set multiple pickup locations (docking locations) for the robot to dock by priority, i.e., the robot chooses the nearest pickup location for docking.
- Waiting mode: Set temporary docking location. When the robot has no task and there's no vacancy at the pickup locations (docking locations), the robot docks at the temporary docking location. Once a vacancy appears at a pickup location (docking location), the robot automatically goes there for docking.